Getting Paid Commandment #7

When you get up in the morning dreading your job, there is one case, one client, that comes to your mind before all others.

That client is the person you think about when you go to bed at night worrying about work.

That client’s face pops in to your mind during weekends with your family and date night with your spouse.

That client infiltrates your life — all, the, time.

That client doesn’t pay you but does suck up all your time and energy anyway.

You hate that client.

You’re at the end of your rope. You just can’t do it anymore.

And yet, you persist. You keep serving that client, even though everything inside you begs you to stop.

We all have that client. And that fact brings us to commandment #7: fire your worst client — today.

The reason is simple: your life and your firm will be significantly better once you fire your worst client.

Worst clients don’t just not pay (that’s part of what makes them the worst), they also zap you of your ability to serve your other clients well. They drain your team of energy and good will. They make it less likely you’ll go market and get new clients because you fear the new ones might be like that client.

Your worst client is ruining your law firm.

Cut the cord that binds.

You know you want to. You’ve wanted to forever. Do it, now.

If you need some more encouragement, think about this: you’ll make more money after you fire your worst client. I promise.

You’ll have so much more time and energy to devote to your team and your marketing once you free up the mental and emotional bandwidth currently being held hostage by that client.

You’ll also have the courage to say “no” to potential clients who you think aren’t a good fit and won’t pay.

That courage will cause you to accept new, better clients who pay, which will increase your revenues and the quality of your work.

You’ll like the people you serve, which will make you a better attorney, which will drive new referrals.

Firing your worst client is the beginning of a virtuous loop that will improve your firm and help you get paid 100% for the work you do.

There is only upside.

Fire your worst client — today.

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Great support, Russell and Connor were amazing and got my case dismissed in only 2 months. Great communication with weekly calls. Easy to work with and were very conscious on not overspending my budget. Great team.
Response from the owner:Daniel, thank you for the kind words, and happy Russell and Connor did well for you.
Anne Greyson long was great to work with she really listens and fights for her clients thank you so much for all your hard work
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You get what you pay for, and the Brown Family team is worth every penny. We truly appreciated their team-based approach, making sure that every detail of our case was thoughtfully handled. They were incredibly easy to work with, kept us informed throughout the process, and made sure no question ever went unanswered. By far the best family attorneys I’ve worked with, and the only ones I’ll call if I ever need legal help again.
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Andrew made the whole process smooth and quick! Kept me updated on any changes, and followed up with me constantly!

Made me feel at ease throughout the whole process and made sure I felt seen/ heard!
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David Handy is my attorney and he is excellent. He understands my cases and is well informed to defend my needs and the needs of my kids. He is supportive and compassionate. Telling me how things are and what to expect. He does very well with my high conflict cases (protective order and divorce). I highly recommend him and the Brown Family Law firm. Everyone I have talked to is helpful. Especially Conor Schetzel who is currently the paralegal on my cases.
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Nathaniel Garrabrandt and Brown Family Law is where I send people who are seeking Divorce. Highly professional and compassionate. Thank you!
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I cannot say enough good about my experience with Brown Family Law. Ray Hingson and paralegal Carren did an excellent job with my case. I will definitely use this firm again for any legal issues.
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I have worked with Andrew Christensen many times in a variety of situations. I am very impressed with his friendly demeanor in a difficult situation. I would highly recommend him to you without any reservations.
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Highly recommend Brown Family Law. Life is hard, divorce is harder, and Andrew Christensen is your guy to help you through to the other side.
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When you’re going through a tough time and need legal help, this firm isn’t just a one-person operation. It’s a team of attorneys who work together to support you every step of the way. So you’re not just getting a lawyer, you’re getting a legal team behind you.

Navigating the legal system was a steep learning curve for me, and my situation was fairly complex. What stood out about this law firm was the way multiple attorneys collaborated to address my case. It wasn’t just one person working in isolation, but a team supporting each other to find the best path forward. That kind of collective effort is a real strength, especially in hard out complex situations like mine.

There was one issue I felt should have had a different outcome with the court. When I brought it up, the team responded in a very professional and respectful manner, which I truly appreciated. It came to my understanding that the legal system sometimes works in a way that is distant than I thought. This was presented to me in a way that someone outside of the legal system could understand.

In my experience, this firm takes the time to not only assist you, but also help you understand why things are happening. That made a big difference for me, and it’s something that really sets them apart.
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