Getting Paid Commandment #7

When you get up in the morning dreading your job, there is one case, one client, that comes to your mind before all others.

That client is the person you think about when you go to bed at night worrying about work.

That client’s face pops in to your mind during weekends with your family and date night with your spouse.

That client infiltrates your life — all, the, time.

That client doesn’t pay you but does suck up all your time and energy anyway.

You hate that client.

You’re at the end of your rope. You just can’t do it anymore.

And yet, you persist. You keep serving that client, even though everything inside you begs you to stop.

We all have that client. And that fact brings us to commandment #7: fire your worst client — today.

The reason is simple: your life and your firm will be significantly better once you fire your worst client.

Worst clients don’t just not pay (that’s part of what makes them the worst), they also zap you of your ability to serve your other clients well. They drain your team of energy and good will. They make it less likely you’ll go market and get new clients because you fear the new ones might be like that client.

Your worst client is ruining your law firm.

Cut the cord that binds.

You know you want to. You’ve wanted to forever. Do it, now.

If you need some more encouragement, think about this: you’ll make more money after you fire your worst client. I promise.

You’ll have so much more time and energy to devote to your team and your marketing once you free up the mental and emotional bandwidth currently being held hostage by that client.

You’ll also have the courage to say “no” to potential clients who you think aren’t a good fit and won’t pay.

That courage will cause you to accept new, better clients who pay, which will increase your revenues and the quality of your work.

You’ll like the people you serve, which will make you a better attorney, which will drive new referrals.

Firing your worst client is the beginning of a virtuous loop that will improve your firm and help you get paid 100% for the work you do.

There is only upside.

Fire your worst client — today.

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Nathaniel Garrabrandt and Brown Family Law is where I send people who are seeking Divorce. Highly professional and compassionate. Thank you!
I cannot say enough good about my experience with Brown Family Law. Ray Hingson and paralegal Carren did an excellent job with my case. I will definitely use this firm again for any legal issues.
I have worked with Andrew Christensen many times in a variety of situations. I am very impressed with his friendly demeanor in a difficult situation. I would highly recommend him to you without any reservations.
Highly recommend Brown Family Law. Life is hard, divorce is harder, and Andrew Christensen is your guy to help you through to the other side.
When you’re going through a tough time and need legal help, this firm isn’t just a one-person operation. It’s a team of attorneys who work together to support you every step of the way. So you’re not just getting a lawyer, you’re getting a legal team behind you.

Navigating the legal system was a steep learning curve for me, and my situation was fairly complex. What stood out about this law firm was the way multiple attorneys collaborated to address my case. It wasn’t just one person working in isolation, but a team supporting each other to find the best path forward. That kind of collective effort is a real strength, especially in hard out complex situations like mine.

There was one issue I felt should have had a different outcome with the court. When I brought it up, the team responded in a very professional and respectful manner, which I truly appreciated. It came to my understanding that the legal system sometimes works in a way that is distant than I thought. This was presented to me in a way that someone outside of the legal system could understand.

In my experience, this firm takes the time to not only assist you, but also help you understand why things are happening. That made a big difference for me, and it’s something that really sets them apart.
Response from the owner:David, thank you for our conversation and taking the time to leave this review.
My experience with Jennifer and Brown Family Law was nothing short of amazing. From the very beginning of my initial consultation all the through until my case was settled, I was well taken care of and updated every step of the way. I felt like my team genuinely cared about the outcome of my case, which was refreshing. You get what you pay for, and Brown Family was worth every penny. To say I highly recommend this group is an understatement.
Response from the owner:Thank you very much, Steve. Glad Jennifer took good care of you.
Andrew Christensen was a great divorce lawyer. He is very experienced, professional, and was great to work with during this difficult process.
Response from the owner:Casey, thank you and so glad Andrew served you well.
Made my divorce quick and painless. 5 months ago I was feeling very overwhelmed. There was legal issues with protective orders, my ex wife had taken my kids to another country without my consent, I was in way over my head. After speaking with brown law they calmed my nerves took over my case. A few video calls and 5 months later my divorce is finalized with a fair outcome for everyone. It was easy and stress fee, it didn’t even feel like I was going through a divorce.
Response from the owner:Thank you so much, Brian. Sorry you went through all of that, but glad we were able to help.
Jennifer was excellent! She was always responsive and kept me updated on my case. while the billing was a little different from what I expected, her expertise was invaluable. I highly recommend her. And I appreciate everything she's done for me and may case.
Response from the owner:Jennifer, thank you and glad Jennifer was able to help you and kept you updated.
Going through the divorce process can be overwhelming, exhausting and emotionally draining.
I did my homework to find the perfect lawyer to represent me knowing I could have peace of mind throughout the process.
Leilani Whitmer and her paralegal Idania did not disappoint. Their professionalism and dedication to my case was outstanding and fair.
Leilani had just had surgery a few days before mediation and showed up on crutches and ready to go. That’s dedication!!!
I am highly recommending them to anyone looking to feel at ease during a difficult time.
Response from the owner:Lesia, glad Leilani and Dani took such good care of you.
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